I was recently asked by a new business owner what they could do to improve their business.
My first question was, “Do you have a long-term passion for and commitment to your business?”
“Yes, indeed!” was their reply.
My second questions was, “How do you sustain your current clients; and, what value(s) do you offer to attract new clients?”
“I sustain my current clients by ‘touching’ them a bit more often than I used to.
By ‘touching’ I mean, having learned a little about them – their family,…
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Posted on July 17, 2009 at 3:03pm —
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Jessan